1. Introduction

1.1 These Website Terms of Use and Terms of Sale (“Website Terms”) set out the legally binding terms upon which you may access and use the Beverage Warehouse Ltd website (the “Website”), together with the terms governing any purchase of goods or services made via the Website.

1.2 By accessing, browsing, registering with, or otherwise using the Website, you acknowledge that you have read, understood and agree to be bound by these Website Terms in their entirety. These Website Terms constitute a legally binding agreement between you and the Company.

1.3 If you do not agree to these Website Terms, you must immediately cease using the Website.

1.4 These Website Terms should be read in conjunction with our Master Terms and Conditions, which shall apply to all services and commercial engagements unless expressly stated otherwise.

2. Information about us

2.1 The Website is operated by Field Service Solutions Ltd (Company Number 10473344), a company incorporated in England and Wales.

2.2 We provide engineering, maintenance and field service solutions to business customers across the United Kingdom.

2.3 Our registered office is Unit A3, Waterfold Business Park, Bury, BL9 7BR.

3. Use of the website

3.1 You agree to use the Website responsibly and only for lawful purposes, in a manner that does not infringe the rights of, restrict or inhibit the use of the Website by any third party.

3.2 You must not:

(a) misuse the Website by knowingly introducing viruses, trojans, worms or other malicious or technologically harmful material;

(b) attempt to gain unauthorised access to the Website, the server on which it is stored, or any server, computer or database connected to it;

(d) use the Website in any way that is unlawful, fraudulent or harmful.

3.3 We reserve the right to suspend, restrict or terminate your access to the Website at any time where we reasonably believe that you are in breach of these terms or that your use poses a risk to the Website or its users.

4. Account registration

4.1 Where the Website requires account registration, you must ensure that all information provided is accurate, complete and kept up to date.

4.2 You are solely responsible for safeguarding your login credentials and for all activities carried out under your account.

4.3 We shall not be liable for any loss or damage arising from your failure to protect your account details.

4.4 We reserve the right to suspend or terminate accounts where misuse or suspicious activity is detected.

5. Ordering process

5.1 The Website allows you to submit orders for goods and/or services. Any such order constitutes an offer by you to purchase.

5.2 We may accept or reject any order at our sole discretion. Acceptance shall occur only when we issue written confirmation.

5.3 We reserve the right to cancel orders where there are errors in pricing, availability or product descriptions, or where we reasonably suspect fraudulent activity.

5.4 The Customer acknowledges that automated systems may be used in processing orders and that errors may occur, which we reserve the right to correct.

6. Pricing and payment

6.1 All prices displayed on the Website are subject to change without notice and do not constitute a binding offer.

6.2 Prices are exclusive of VAT unless otherwise stated.

6.3 Payment must be made in full at the point of purchase unless credit terms have been expressly agreed.

6.4 We reserve the right to suspend or cancel any order where payment is not successfully processed.

6.5 Where ongoing services are purchased, we reserve the right to adjust pricing periodically upon reasonable notice.

7. Delivery and services

7.1 Delivery times are estimates only and are not guaranteed. Time shall not be of the essence.

7.2 Risk in goods shall pass to you upon delivery.

7.3 Services booked via the Website are subject to availability, operational capacity and site conditions.

7.4 We reserve the right to reschedule or cancel services where necessary due to operational, safety or external factors.

8. Liability

8.1 Nothing in these Website Terms shall exclude or limit liability for death or personal injury caused by negligence, fraud or any liability which cannot be lawfully excluded.

8.2 Subject to clause 8.1, and to the fullest extent permitted by law, we exclude all implied warranties, conditions and representations.

8.3 We shall not be liable for:

loss of profit;
loss of business;
loss of goodwill;
indirect or consequential loss.

8.4 Our total liability shall be limited in accordance with our Master Terms and Conditions.

9. Website availability

9.1 The Website is provided on an “as is” and “as available” basis.

9.2 We do not guarantee that the Website will be uninterrupted, secure or free from errors.

9.3 We may suspend or withdraw the Website for operational, security or maintenance reasons without notice.

10. Intellectual property

10.1 All intellectual property rights in the Website and its content, including text, graphics, logos and software, are owned by or licensed to us.

10.2 You are granted a limited, non-exclusive licence to access and use the Website for business purposes only.

10.3 You must not reproduce, distribute, modify or commercially exploit any content without our prior written consent.

Privacy policy

11. Introduction

11.1 This Privacy Policy explains how we collect, use, disclose and safeguard your personal data.

11.2 We are committed to ensuring that your privacy is protected and that all personal data is processed in accordance with applicable data protection laws.

12. Data we collect

We may collect personal data including identity data, contact data, transaction data, and technical usage data. This information is collected either directly from you or automatically through your use of the Website.

13. How we use your data

We process personal data for purposes including:

performance of contracts;
provision of services;
communication and customer support;
compliance with legal obligations;
business improvement and analytics.

14. Legal basis

We rely on lawful bases including contract performance, legal obligations and legitimate interests.

15. Data sharing

We may share your data with trusted third parties including IT providers, payment processors and subcontractors, where necessary for the performance of our services.